CV
Coenraad V

1 reviews | Active since Nov 2019

01 Jul 2021, 11:51

No service what so ever

How is this possible? You provide a Medical service, I am a T1 Diabetic and ordered my Libre sensors a week ago, call to follow up how long this is still going to take and I get advised that it will be delivered tomorrow??? I stay not even 10km from where you are based how does it take a week?

I then call back a few mins later to request why is it taking a week and the call gets dropped??

I assume you do not want to help customers, I will be finding another supplier thanks.

I am probably going to die before I get my stuff??

0
Replies (3)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply01 Jul 2021, 12:05
Official
Dear Member

Thank you for bringing the matter to our attention.

We are unable to locate your file. We will send you an email to confirm your details.

Kind regards
Pharmacy Direct Team 
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply01 Jul 2021, 16:54
Official
Dear Member

Thank you for bringing the matter to our attention. 

The manager will be in contact with you in order to resolve your complaint.

Kind regards
Pharmacy Direct Team 
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply02 Jul 2021, 16:33
Official
Dear Member

We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.

Kind regards
Pharmacy Direct