RV
Rene V
1 reviews | Active since Aug 2021
18 Jan 2024, 08:57
No service at all
This must be the company with the worst service delivery in our country. I have made quite a few complaints to anybody who would listen. Bonitas is forcing me to use this company even though I never get medicine on time, almost never get the right medicine and are always struggling every month. I am diabetic and has been trying since the 10th of January 2024 to get my medicine. I have not had insulin for 7 days now, no blood pressure medicine for 7 days now and no sleeping medicine for 7 days. This is really disturbing that a company takes people's livelihood and lives Luke a joke. I have spoken to many supervisors and only the first month after that is correct. Worst service ever.
Helpful (0)
Replies (3)0
Replies (3)Pharmacy Direct (Centurion)'s replyOfficial
18 Jan 2024, 14:14Dear member
Thank you for bringing the matter to our attention.
The manager will be in contact with you shortly to resolve your complaint.
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply18 Jan 2024, 14:14
Official
Dear member
Thank you for bringing the matter to our attention.
The manager will be in contact with you shortly to resolve your complaint.
Kind regards
Pharmacy Direct Team
RV
Rene V's updateReviewer Update
18 Jan 2024, 14:18That's the response every time. I have phoned 3 times today holding on for altogether 37 min asking to speak to a supervisor. E mailed to care@pharmacydirect, even on the whatsapp line nothing. I have been without insulin for 7 days now.
RV
Rene V's update18 Jan 2024, 14:18
Reviewer Update
That's the response every time. I have phoned 3 times today holding on for altogether 37 min asking to speak to a supervisor. E mailed to care@pharmacydirect, even on the whatsapp line nothing. I have been without insulin for 7 days now.
Pharmacy Direct (Centurion)'s replyOfficial
19 Jan 2024, 08:21Dear member
We can confirm a manager has been in contact with you and feedback has been provided to your complaint.
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply19 Jan 2024, 08:21
Official
Dear member
We can confirm a manager has been in contact with you and feedback has been provided to your complaint.
Kind regards
Pharmacy Direct Team
