CS
Chris S
1 reviews | Active since Oct 2022
02 Mar 2023, 08:22
No Service and *****
Pharmacy direct is not responding to any requests for assistance they choose to ignore me. They incorrectly distributed and claimed medicine from my medical aid and the refused to send my much needed cronic prescription medication. There is serious problems with in this company.
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Replies (4)0
Replies (4)CS
Chris S's updateReviewer Update
02 Mar 2023, 09:29Good day, medication was dispatched on 28/02/23 doubled supp****, next claim date will be on 18/04/2023. Now they try to make up for it to say it is double until April, while I cancelled the medicine which I'm not allowed to take anymore
CS
Chris S's update02 Mar 2023, 09:29
Reviewer Update
Good day, medication was dispatched on 28/02/23 doubled supp****, next claim date will be on 18/04/2023. Now they try to make up for it to say it is double until April, while I cancelled the medicine which I'm not allowed to take anymore
Pharmacy Direct (Centurion)'s replyOfficial
02 Mar 2023, 09:43Dear Member
We have escalated your query to a manager, they will contact you shortly
Kind Regards
Pharmacy Direct Team
We have escalated your query to a manager, they will contact you shortly
Kind Regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply02 Mar 2023, 09:43
Official
Dear Member
We have escalated your query to a manager, they will contact you shortly
Kind Regards
Pharmacy Direct Team
We have escalated your query to a manager, they will contact you shortly
Kind Regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s replyOfficial
02 Mar 2023, 16:28Dear member,
We can confirm a manager has been in contact with you and feedback has been provided to your complaint.
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply02 Mar 2023, 16:28
Official
Dear member,
We can confirm a manager has been in contact with you and feedback has been provided to your complaint.
Kind regards
Pharmacy Direct Team
CS
Chris S's updateReviewer Update
03 Mar 2023, 17:54So they didn't delivered my chronic medicine as promised yesterday. So quick to respond when you lodge a complaint with hellopeter but they still choose to dissapoint.... So much for a pharmacy that cares.
CS
Chris S's update03 Mar 2023, 17:54
Reviewer Update
So they didn't delivered my chronic medicine as promised yesterday. So quick to respond when you lodge a complaint with hellopeter but they still choose to dissapoint.... So much for a pharmacy that cares.