eE
er E

1 reviews | Active since Sept 2016

06 Dec 2021, 07:58

NO SERVICE !

Actually NO star. Submitted a script last week, (6 days ago) 30 Nov. Being phoning online/onhold for 10m20s. Emailing, w/app line, online chat NOTHING Spoke to TSHIDI AND FORTUNATE lastweek they promise to get me sorted WELL it is monday still nothing ALMOST A WEEK. WHAT THE HELL IS GOING ON OR SHOULD I SAY not GOING ON ??? I ALREADY ran out of meds, got 5 and this is also on my last and the local chemist doesnt want to give more? SO who do I blame should something happen due to Pharmacy Direct not repsonding to my request for meds? ?????????????????????????? I see alot of complaints al over ?? I NEED MY MEDS like in today!!!!!

0
Replies (8)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply06 Dec 2021, 08:24
Official
 
Dear Member
 
 Thank you for bringing the matter to our attention.
 
 The manager will be in contact with you to resolve your complaint.
 
 Kind regards
 Pharmacy Direct Team 
eE
er E's update06 Dec 2021, 08:53
Reviewer Update
lets see 30min later still nothing.
eE
er E's update06 Dec 2021, 09:34
Reviewer Update
another HOUR gone by !!!!!!!!!!!!! Must one die first before getting someones attention. I need my bloodpressure and other important meds for RA !!!
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply06 Dec 2021, 11:13
Official
 
Dear Member
 
 We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.
 
 Kind regards
 Pharmacy Direct Team 
eE
er E's update06 Dec 2021, 12:17
Reviewer Update
12.15 NO PHARMACIST CALL

eE
er E's update06 Dec 2021, 12:18
Reviewer Update
11.00 LARYSHA PHONED SAYING WILL FOLLOW UP 12CLOCK NOTHING??? I HAD TO PHONE AGAIN

eE
er E's update06 Dec 2021, 12:20
Reviewer Update
NOW AGAIN, SHE SPOKE TO A SENIOR AND THEY WILL ARE BUSY WITH MY SCRIPT.
EXACTLY WHAT TSHIDI TOLD ME LAST WEEK FRIDAY BETWEEN 10-11AM
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply10 Dec 2021, 09:31
Official
Dear Member
 
 We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.
 
 Kind regards
 Pharmacy Direct Team