CW
Chante W
1 reviews | Active since Nov 2017
22 Feb 2023, 16:27
No service
Service is shocking, 2 emails and a call logged on Monday for a statement from June 2022 to date, still waiting. Just called them, halfway through my conversation and cut-off
Helpful (0)
Replies (4)0
Replies (4)
Pharmacy Direct (Centurion)'s replyOfficial
23 Feb 2023, 09:59Dear Member
· We have escalated your query to a manager, they will contact you shortly.
Kind Regards
Pharmacy Direct eam
· We have escalated your query to a manager, they will contact you shortly.
Kind Regards
Pharmacy Direct eam
Pharmacy Direct (Centurion)'s reply23 Feb 2023, 09:59
Official
Dear Member
· We have escalated your query to a manager, they will contact you shortly.
Kind Regards
Pharmacy Direct eam
· We have escalated your query to a manager, they will contact you shortly.
Kind Regards
Pharmacy Direct eam
CW
Chante W's updateReviewer Update
24 Feb 2023, 19:15Hi, the manager called on Thursday afternoon. Still waiting for the information…….Manager was also going to email me her contact details for future unresolved queries, still waiting. I am speechless…..Requests have now been 2 emails, 2 calls, 1 Hello Peter review and STILL NO RESOLUTION.
CW
Chante W's update24 Feb 2023, 19:15
Reviewer Update
Hi, the manager called on Thursday afternoon. Still waiting for the information…….Manager was also going to email me her contact details for future unresolved queries, still waiting. I am speechless…..Requests have now been 2 emails, 2 calls, 1 Hello Peter review and STILL NO RESOLUTION.
CW
Chante W's updateReviewer Update
28 Feb 2023, 15:04Still waiting for the requested information, this is absolutely shocking. My query, a simple request for a statement, has been ongoing since 22 Feb!
CW
Chante W's update28 Feb 2023, 15:04
Reviewer Update
Still waiting for the requested information, this is absolutely shocking. My query, a simple request for a statement, has been ongoing since 22 Feb!
Pharmacy Direct (Centurion)'s replyOfficial
28 Feb 2023, 16:21Dear Member
We have escalated your query to a manager, they will contact you shortly - Finance Department did make notes, reconcilliation send 23/02/2023.
Kind regards
Pharmacy Direct Team
We have escalated your query to a manager, they will contact you shortly - Finance Department did make notes, reconcilliation send 23/02/2023.
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply28 Feb 2023, 16:21
Official
Dear Member
We have escalated your query to a manager, they will contact you shortly - Finance Department did make notes, reconcilliation send 23/02/2023.
Kind regards
Pharmacy Direct Team
We have escalated your query to a manager, they will contact you shortly - Finance Department did make notes, reconcilliation send 23/02/2023.
Kind regards
Pharmacy Direct Team