MH
Marion H

1 reviews | Active since Dec 2020

12 Jun 2025, 12:52

No Service!

Pharmacy Direct is the only business who do not send statements to their customers. We are forced to use this ******* business by a medical scheme who totally identifies with this service level. There is no notification by statements for 3 months and the suddenly they decide to not send meds, because u owe money from 3 months ago which they never notified us about. They actually have a legal obligation to send statements. Apparently u need to ask them for statement! Why must I ask ubto do something u are legally obligated to do!

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Replies (1)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply12 Jun 2025, 13:14
Official
Dear member Thank you for bringing the matter to our attention.The manager will be in contact with you shortly to resolve your complaint. Kind regardsPharmacy Direct Team