AJ
Arlene J
1 reviews | Active since Feb 2015
28 Jan 2022, 13:29
NO RESPONSE
I am a new member and even though I made it quite clear to Pharmacy Direct, giving them my correct delivery address they still got it wrong and my medication was returned to them. I thought I sorted it out with them but Im still waiting for my medication. I've tried all contact options but I'm not having any joy and I desperately need my medication.
Helpful (0)
Replies (3)0
Replies (3)
Pharmacy Direct (Centurion)'s replyOfficial
28 Jan 2022, 13:52Dear Member
Thank you for bringing the matter to our attention.
The manager will be in contact with you to resolve your complaint.
Kind regards
Pharmacy Direct Team
Thank you for bringing the matter to our attention.
The manager will be in contact with you to resolve your complaint.
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply28 Jan 2022, 13:52
Official
Dear Member
Thank you for bringing the matter to our attention.
The manager will be in contact with you to resolve your complaint.
Kind regards
Pharmacy Direct Team
Thank you for bringing the matter to our attention.
The manager will be in contact with you to resolve your complaint.
Kind regards
Pharmacy Direct Team
AJ
Arlene J's updateReviewer Update
31 Jan 2022, 11:20I am still waiting for my medication. I was told that it was sent out 28th January but I haven't received it yet. This is serious because I'm without my medication and I need it urgently. Pharmacy Direct called me but I missed their call and I'm unfortunately unable to call them back. Where is my medication??? When am I going to receive it???
AJ
Arlene J's update31 Jan 2022, 11:20
Reviewer Update
I am still waiting for my medication. I was told that it was sent out 28th January but I haven't received it yet. This is serious because I'm without my medication and I need it urgently. Pharmacy Direct called me but I missed their call and I'm unfortunately unable to call them back. Where is my medication??? When am I going to receive it???
Pharmacy Direct (Centurion)'s replyOfficial
31 Jan 2022, 15:38 Dear Member
We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.
Kind regards
Pharmacy Direct Team
We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply31 Jan 2022, 15:38
Official
Dear Member
We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.
Kind regards
Pharmacy Direct Team
We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.
Kind regards
Pharmacy Direct Team