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Catherina C
1 reviews | Active since Feb 2022
30 Jan 2024, 10:11
No meds and promises broken again
I have been without medication for over a week. I was promised delivery yesterday. I called and they said it would be after hours. Needless to say no parcel again. I would get my meds from a local pharmacy but then have a 40% co payment. The service is shocking.
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Replies (3)0
Replies (3)
Pharmacy Direct (Centurion)'s replyOfficial
30 Jan 2024, 10:44 Dear member
Thank you for bringing the matter to our attention.
The manager will be in contact with you shortly to resolve your complaint.
Kind regards
Pharmacy Direct Team
Thank you for bringing the matter to our attention.
The manager will be in contact with you shortly to resolve your complaint.
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply30 Jan 2024, 10:44
Official
Dear member
Thank you for bringing the matter to our attention.
The manager will be in contact with you shortly to resolve your complaint.
Kind regards
Pharmacy Direct Team
Thank you for bringing the matter to our attention.
The manager will be in contact with you shortly to resolve your complaint.
Kind regards
Pharmacy Direct Team
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Catherina C's updateReviewer Update
30 Jan 2024, 17:42Sadly still no medication. Despite being told it would be Monday. Then Tuesday. I guess tomorrow I will be told Wednesday.
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Catherina C's update30 Jan 2024, 17:42
Reviewer Update
Sadly still no medication. Despite being told it would be Monday. Then Tuesday. I guess tomorrow I will be told Wednesday.
Pharmacy Direct (Centurion)'s replyOfficial
31 Jan 2024, 07:40Dear Member,
We're so sorry to be the cause of your frustration at the moment!! We will do our absolute best to get this resolved for you.
Regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply31 Jan 2024, 07:40
Official
Dear Member,
We're so sorry to be the cause of your frustration at the moment!! We will do our absolute best to get this resolved for you.
Regards
Pharmacy Direct Team