1 reviews | Active since Mar 2018
No medications on holidays, weekends and whatever with Pharmacy Direct
It appears that holidays, weekends and other "?????" matters are more important than the delivery of medications to persons who need it. I am a diabetic and requested insulin on 6 August 2018. I received a response via e-mail, the same day, stating that my requested had been labeled "urgent" - to date no medication. Direct line provided, went to voice mail. Call to care center - explanation given (holidays, etc.) Person was rude and quite persistent the I had requested Rx the day before the holiday!
Good afternoon
Thank you for bringing the matter to our attention.
The Manager will be in contact with you in order to resolve all issues.
Kind regards
Pharmacy Direct
Good afternoon
Thank you for bringing the matter to our attention.
The Manager will be in contact with you in order to resolve all issues.
Kind regards
Pharmacy Direct
Good afternoon
Thank you for bringing the matter to our attention.
The Manager will be in contact with you in order to resolve all issues.
Kind regards
Pharmacy Direct
Good afternoon
Thank you for bringing the matter to our attention.
The Manager will be in contact with you in order to resolve all issues.
Kind regards
Pharmacy Direct
Good afternoon
The Manager was in contact with you in order to resolve. As per previous communication on the 18/05/2018, you requested to be on a 'Phone in" cycle. You were advised that monthly orders must be placed 5 working days in advance in order to ensure on time delivery.
The monthly order was only placed 08/08/2018. Thursday 09/08/2018 was a public holiday. The medication was dispatched today and deliver will take place within 24-48 hours.
Please feel free to contact us should you have any further enquiries.
Kind regards
Pharmacy Direct
Good afternoon
The Manager was in contact with you in order to resolve. As per previous communication on the 18/05/2018, you requested to be on a 'Phone in" cycle. You were advised that monthly orders must be placed 5 working days in advance in order to ensure on time delivery.
The monthly order was only placed 08/08/2018. Thursday 09/08/2018 was a public holiday. The medication was dispatched today and deliver will take place within 24-48 hours.
Please feel free to contact us should you have any further enquiries.
Kind regards
Pharmacy Direct