KP
Karabo P

1 reviews | Active since Nov 2018

29 Jan 2020, 22:32

No medication delivered

Pharmacy Direct was supposed to deliver medication to my wife who has a chronic illness. A prescription was sent to them. To date, she has not received medication. She did not receive the medication in December too. Should this company exist at all?

0
Replies (2)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply30 Jan 2020, 08:55
Official
Dear Member

Thank you for bringing the matter to our attention.

The manager will be in contact with you shortly in order to resolve.

Kind regards
Pharmacy Direct
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply30 Jan 2020, 14:11
Official
Dear Member

We can confirm that the manager has been in contact with you and feedback has been provided.

The medication could not be dispensed in December due to expired prescription. We can confirm that a new prescription has been received and the medication will be processed for urgent delivery. 

Kind regards
Pharmacy Direct Team