RW
Reene W

1 reviews | Active since Nov 2015

17 Nov 2021, 14:28

No Medication Delivered

Worst, worst, WORST pharmaceutical company EVER! I have to beg people to find out when my next batch of life important medications will be shipped. EVERY month. Emails and queries go ignored. When you do reach someone, it’s MY fault because I didn’t pay for the previous month’s batch. They don’t take responsibility and blame the poor guy who needs their medication ASAP. I am currently running out of meds and still nothing. I have sent them my new script about 4 weeks ago and I still haven’t received my medication. Why do I need to do someone else’s job for them every single month? It’s ****ing digusting and a disgrace.

0
Replies (3)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply17 Nov 2021, 14:51
Official
 
Dear Member
 
We have contacted your husband regarding the outstanding balance and requested an email saying the balance will be paid to release the medication. 

Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply22 Nov 2021, 09:51
Official
 
Dear Member
 
 We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.
 
 Kind regards
 Pharmacy Direct Team 
RW
Reene W's update22 Nov 2021, 09:57
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