MS
Marc S
1 reviews | Active since Jul 2011
08 Jan 2020, 17:34
No delivery
I sent a new replacement script for my daughters chronic meds on 19 Dec. We are still waiting for her first delivery.......?????
Helpful (0)
Replies (3)0
Replies (3)
Pharmacy Direct (Centurion)'s replyOfficial
09 Jan 2020, 07:41Dear member,
We confirm receipt of your complaint, a manager will be in contact shortly to assist you and provide feedback.
Kind regards
Pharmacy Direct team
We confirm receipt of your complaint, a manager will be in contact shortly to assist you and provide feedback.
Kind regards
Pharmacy Direct team
Pharmacy Direct (Centurion)'s reply09 Jan 2020, 07:41
Official
Dear member,
We confirm receipt of your complaint, a manager will be in contact shortly to assist you and provide feedback.
Kind regards
Pharmacy Direct team
We confirm receipt of your complaint, a manager will be in contact shortly to assist you and provide feedback.
Kind regards
Pharmacy Direct team
Pharmacy Direct (Centurion)'s replyOfficial
09 Jan 2020, 09:37Dear Member
We can confirm that the manager has been in contact with you to provide feedback to your complaint.
The medication was dispatched to your wife's work address 30/12/2019. We have requested for the parcel to be rerouted to the temporary address for urgent delivery.
Kind regards
Pharmacy Direct Team
We can confirm that the manager has been in contact with you to provide feedback to your complaint.
The medication was dispatched to your wife's work address 30/12/2019. We have requested for the parcel to be rerouted to the temporary address for urgent delivery.
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply09 Jan 2020, 09:37
Official
Dear Member
We can confirm that the manager has been in contact with you to provide feedback to your complaint.
The medication was dispatched to your wife's work address 30/12/2019. We have requested for the parcel to be rerouted to the temporary address for urgent delivery.
Kind regards
Pharmacy Direct Team
We can confirm that the manager has been in contact with you to provide feedback to your complaint.
The medication was dispatched to your wife's work address 30/12/2019. We have requested for the parcel to be rerouted to the temporary address for urgent delivery.
Kind regards
Pharmacy Direct Team
MS
Marc S's updateReviewer Update
09 Jan 2020, 09:42Thank you but it’s entirely your fault again.
I sent an email early enough to your call Center telling them my wife was going on leave.
I received a reply from them asking for my home address, even though they had just delivered to it, two days previously.
It’s not my fault that your call centre, again, has not communicated my emails internally!
I sent an email early enough to your call Center telling them my wife was going on leave.
I received a reply from them asking for my home address, even though they had just delivered to it, two days previously.
It’s not my fault that your call centre, again, has not communicated my emails internally!
MS
Marc S's update09 Jan 2020, 09:42
Reviewer Update
Thank you but it’s entirely your fault again.
I sent an email early enough to your call Center telling them my wife was going on leave.
I received a reply from them asking for my home address, even though they had just delivered to it, two days previously.
It’s not my fault that your call centre, again, has not communicated my emails internally!
I sent an email early enough to your call Center telling them my wife was going on leave.
I received a reply from them asking for my home address, even though they had just delivered to it, two days previously.
It’s not my fault that your call centre, again, has not communicated my emails internally!