NS
Nikita S
1 reviews | Active since Nov 2015
30 May 2020, 14:37
No care for psych patients
This is the third month that I have to call and beg pharmacy direct to deliver my medication.
The team manager never calls back, so I'm left up to 5 days without medication. Without the meds I am not even able to manage my moods, aniexty and depression...
But they feel that this is ok until someone dies at their hands
Helpful (0)
Replies (2)0
Replies (2)
Pharmacy Direct (Centurion)'s replyOfficial
01 Jun 2020, 08:06Dear Member
Thank you for bringing the matter to my attention.
The manager will be in contact with you in order to resolve.
Kind regards
Pharmacy Direct Team
Thank you for bringing the matter to my attention.
The manager will be in contact with you in order to resolve.
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply01 Jun 2020, 08:06
Official
Dear Member
Thank you for bringing the matter to my attention.
The manager will be in contact with you in order to resolve.
Kind regards
Pharmacy Direct Team
Thank you for bringing the matter to my attention.
The manager will be in contact with you in order to resolve.
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s replyOfficial
01 Jun 2020, 09:50Dear Member
We can confirm that the manager has been in contact with you and feedback was provided to your complaint.
Kindly note that processing time for a new prescription is 5-7 working days. Your medication was dispatched on 29/05/2020 and delivery will take place within 24-48 hours (excluding weekends).
Kind regards
Pharmacy Direct Team
We can confirm that the manager has been in contact with you and feedback was provided to your complaint.
Kindly note that processing time for a new prescription is 5-7 working days. Your medication was dispatched on 29/05/2020 and delivery will take place within 24-48 hours (excluding weekends).
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply01 Jun 2020, 09:50
Official
Dear Member
We can confirm that the manager has been in contact with you and feedback was provided to your complaint.
Kindly note that processing time for a new prescription is 5-7 working days. Your medication was dispatched on 29/05/2020 and delivery will take place within 24-48 hours (excluding weekends).
Kind regards
Pharmacy Direct Team
We can confirm that the manager has been in contact with you and feedback was provided to your complaint.
Kindly note that processing time for a new prescription is 5-7 working days. Your medication was dispatched on 29/05/2020 and delivery will take place within 24-48 hours (excluding weekends).
Kind regards
Pharmacy Direct Team