Neither a pharmacy nor direct

I sent a script 27/03/2018 for delivery 9/04/2018. And nothing happened. After numerous phone calls and emails. Nothing happened. On 20/04/2018, I sent an email telling Pharmacy Direct to cancel the script and I would rather go to a real pharmacy, I finally received a phone call from them. Saying that it was still impossible to send the script before the middle of the following week! Pharmacy direct is a complete waste of time and effort. I'm very grateful that I don't have diabetes or ischaemic heart disease. If I did, I would probably be dead because of their shoddy service.