MT
Mariaan T
1 reviews | Active since Aug 2018
13 Dec 2022, 12:19
More like Pharmacy Late
I sent a new chronic medication prescription through on 2 Dec 2022 and keep getting a "still processing" reply and that the turn around time is between 5-7 working days. They cannot explain why the script was only processed by the dispensary on 12 Dec 2022 and no reference was available with either of my follow-ups? Today is the 7th turn around day and I am not optimistic about receiving the delivery today. Pathetic service to say the least.
Helpful (0)
Replies (4)0
Replies (4)
Pharmacy Direct (Centurion)'s replyOfficial
13 Dec 2022, 16:23 Dear member,
We can confirm a manager has been in contact with you and feedback has been provided to your complaint.
Kind regards
Pharmacy Direct Team
We can confirm a manager has been in contact with you and feedback has been provided to your complaint.
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply13 Dec 2022, 16:23
Official
Dear member,
We can confirm a manager has been in contact with you and feedback has been provided to your complaint.
Kind regards
Pharmacy Direct Team
We can confirm a manager has been in contact with you and feedback has been provided to your complaint.
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s replyOfficial
14 Dec 2022, 08:22Dear Member,
We can confirm that your medication was delivered.
Kind Regards
Pharmacy Direct Team
We can confirm that your medication was delivered.
Kind Regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply14 Dec 2022, 08:22
Official
Dear Member,
We can confirm that your medication was delivered.
Kind Regards
Pharmacy Direct Team
We can confirm that your medication was delivered.
Kind Regards
Pharmacy Direct Team
MT
Mariaan T's updateReviewer Update
14 Dec 2022, 08:39Thank you to Jacqueline for her prompt response to my complaint. It's a pity that I had to be the bad guy and resort to Hallo Peter, but the chronic medication was delivered yesterday and we received supply for 2 months.
Thank you Jacqueline.
Thank you Jacqueline.
MT
Mariaan T's update14 Dec 2022, 08:39
Reviewer Update
Thank you to Jacqueline for her prompt response to my complaint. It's a pity that I had to be the bad guy and resort to Hallo Peter, but the chronic medication was delivered yesterday and we received supply for 2 months.
Thank you Jacqueline.
Thank you Jacqueline.
Pharmacy Direct (Centurion)'s replyOfficial
14 Dec 2022, 08:56Dear Member
Thank you for your feedback, Jacky has send you her personal details for direct future assistance.
Kind Regards
Pharmacy Direct Team
Thank you for your feedback, Jacky has send you her personal details for direct future assistance.
Kind Regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply14 Dec 2022, 08:56
Official
Dear Member
Thank you for your feedback, Jacky has send you her personal details for direct future assistance.
Kind Regards
Pharmacy Direct Team
Thank you for your feedback, Jacky has send you her personal details for direct future assistance.
Kind Regards
Pharmacy Direct Team