JM
Johann M

1 reviews | Active since Nov 2014

18 Jan 2023, 14:01

Mind Boggling

Last year we requested Pharmacy Direct to supply our chronic medication for 60 days as we travelled abroad and did not want to run out on our medication but they refused. In December 2022 I submitted a script for repeat of my spouses cholesterol medication, they supp**** 5 boxes 5/6ths of the medication for 6 months. To top it all the co-payment amounts increased from February but we are in January.

0
Replies (2)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply18 Jan 2023, 14:41
Official
Dear member,

Thank you for bringing the matter to our attention.

The manager will be in contact with you shortly to resolve your complaint.

Kind regards
Pharmacy Direct Team

Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply18 Jan 2023, 16:35
Official
Dear Member
 
We can confirm a manager has been in contact with you and feedback has been provided to your complaint.

Kind regards
Pharmacy Direct Team