Management Does Not Care

I called in on 19 September 2022 to request repeat number 2 of my script as it initially took more than a week to receive the first one. I was advised the manager would call me back within a day, yet here we are on the 26th September 2022. I requested the 2nd repeat as I can forsee additional delays whereby my wife is going to have a break in her medication.

Can you please just cancel and remove my script from your system? I will rather pay extra at other reliable pharmacies.

Please contact me back via email with proof of the cancelation of my script from your system so that you do not deduct any further funds from my medical account.

I repeat in case you did not understand the first time, please completely cancel and remove my script from your system and do not deduct further funds from my medical account as I will rather go to a more reliable pharmacy.