NC
Naledi C

1 reviews | Active since Jul 2017

10 Jun 2021, 12:10

Kudos Zanele and Nthabiseng

Sometimes as people we are quick to complain yet fail to give a compliment where its due. I have been waiting for my meds since last week after sending all the requirements to Pharmacy Direct, even made alternative arrangements as not to default after speaking to one of your agents. She advised that I would receive my meds this week only. I would like to give a BIG Kudos to Nthabiseng (Agent) who I spoke to yesterday , who then transferred me to Zanele (Manager), who advised that she would get back to me within 5 mins after relaying my frustrations. In less than 30mins, my meds were delivered, impeccable work Zanele and I commend you. If that is not efficient service, really I don't know what is. Please keep up the great work and customer service. I hope this will be the kind of service every client will receive going forward, I am BIG on Customer Service!

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Replies (1)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply10 Jun 2021, 12:52
Official
Dear Member
 
Pharmacy Direct would like to thank you for your feedback provided. 
 
We will continue to strive for service excellence. 
 
Kind regards
Pharmacy Direct Team