HR
Hennie R

1 reviews | Active since Feb 2020

16 Aug 2021, 19:07

INDANGERING PEOPLES LIFE

Can the process control be updated. The claim was processed 2 weeks a ago and still haven't received any meds.

I'm a type one diabetic and my life is in danger due to the process that is pefetic

0
Replies (2)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply17 Aug 2021, 10:09
Official
Dear Member

Thank you for bringing the matter to our attention.

The manager will be in contact with you in order to resolve your complaint.

Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply19 Aug 2021, 10:27
Official
Dear Member

We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.

The medication was delivered succesfully.

Kind regards
Pharmacy Direct Team