*********** service - *********** customer service - Customer canceled profile & order.

The absolute worst, ***********, ******** service possible.

This organization is overwhelmed by the volumes they need to deal with. They have no respect/understanding for the urgency of chronic medication they take responsibility for.

The "customer service" is pathetic so say the least. This applies to their WhatsApp, on line chat, email and telephonic customer "service". You never get the opportunity to talk to anyone who has the authorization to address your concerns.

All calls are recorded, but no reference numbers are issued for these calls. "Just use my name and the date" is the response.

I would not recommend anyone to order anything from this organization. Learn from my mistake and save yourself the frustration!

Canceled my order, now the inevitable wait for them to cancel the claim they already processed without picking the components for my scrip, against my medical aid so I can claim my chronic medication from a different pharmacy. In the interim, I as a diabetic am stuck without medication.

I'll be sure to post a update on this process.