***********, no Customer Service and Arrogant
Bonitas Medical Aid has stipulated that we have to use Pharmacy Direct for the delivery of chronic medication. This is the 2nd month in a row where they have not delivered medication on time and their systems do not allow for engagement to follow up on the delivery. They are *********** and have absolutely no customer service whatsoever.
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Replies (2)
Pharmacy Direct (Centurion)'s replyOfficial
09 Nov 2021, 14:50Dear Member
Thank you for bringing the matter to our attention.
The manager will be in contact with you to resolve your complaint.
Kind regards
Pharmacy Direct Team
Thank you for bringing the matter to our attention.
The manager will be in contact with you to resolve your complaint.
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply09 Nov 2021, 14:50
Official
Dear Member
Thank you for bringing the matter to our attention.
The manager will be in contact with you to resolve your complaint.
Kind regards
Pharmacy Direct Team
Thank you for bringing the matter to our attention.
The manager will be in contact with you to resolve your complaint.
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s replyOfficial
15 Nov 2021, 11:21 Dear Member
We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.
Kind regards
Pharmacy Direct Team
We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply15 Nov 2021, 11:21
Official
Dear Member
We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.
Kind regards
Pharmacy Direct Team
We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.
Kind regards
Pharmacy Direct Team