YL
Yone L
1 reviews | Active since Sept 2020
02 Sept 2020, 09:40
*********** and disrespectful behavior.
My husband have been with pharmacy direct since he was diagnosed with Diabetes about 2 years ago NOT 1 month has his medication been delivered on time, they Do not care at all about the consequences of people not taking their chronic meds! I've spoken to alot of "managers", and NOT 1 person is willing to help, they keep promising to call me back and promise that the medication will arrive before COB, and nothing! Yet the funds have already been billed to my medical aid on every 25th of the month? We feel like canceling his medical aid because we are forced to use Pharmacy direct and no help from Bonitas to get them to give us good customer service. Is nothing but *********** and disrespectful behavior.
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Replies (2)0
Replies (2)Pharmacy Direct (Centurion)'s replyOfficial
02 Sept 2020, 11:41 Dear Member
We have received your enquiry, and a Fund Account Manager will contact you shortly regarding this matter.
Thank you kindly
Pharmacy Direct Team
We have received your enquiry, and a Fund Account Manager will contact you shortly regarding this matter.
Thank you kindly
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply02 Sept 2020, 11:41
Official
Dear Member
We have received your enquiry, and a Fund Account Manager will contact you shortly regarding this matter.
Thank you kindly
Pharmacy Direct Team
We have received your enquiry, and a Fund Account Manager will contact you shortly regarding this matter.
Thank you kindly
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s replyOfficial
02 Sept 2020, 11:45 Dear Member
The Fund Account Manager was in contact with you and the matter was resolved.
Kind Regards
Natasha Kroukamp
The Fund Account Manager was in contact with you and the matter was resolved.
Kind Regards
Natasha Kroukamp
Pharmacy Direct (Centurion)'s reply02 Sept 2020, 11:45
Official
Dear Member
The Fund Account Manager was in contact with you and the matter was resolved.
Kind Regards
Natasha Kroukamp
The Fund Account Manager was in contact with you and the matter was resolved.
Kind Regards
Natasha Kroukamp
