1 reviews | Active since Nov 2012
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Every month I need to fight with this company. The only reason why I still bother is my medical aid forces me to make use of them for chronic medication.
They just do not listen and just do as they please. Every month I have to phone because they invoice me the wrong medication that is not required and if you do send it back they take 3 months to fix their error. Still waiting on a credit as promised every month from October 2020. They phone and promise to fix it , but nothing gets done.
I have asked numerous times to please not send me certain medications and every month I need to phone and I need to reverse it. I am at a stage where I would rather pay my private pharmacy as this is just a massive waist of my time.
Thank you for bringing the matter to our attention.
The manager will be in contact with you in order to resolve.
Kind regards
Pharmacy Direct Team
Thank you for bringing the matter to our attention.
The manager will be in contact with you in order to resolve.
Kind regards
Pharmacy Direct Team
We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.
Kind regards
Pharmacy Direct Team
We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.
Kind regards
Pharmacy Direct Team
