CS
Cynthia S
1 reviews | Active since May 2021
25 Jan 2024, 12:18
INCOMPETENCE AT ITS BEST
I would not even give them 1 star. Received an email from them stating that my chronic meds had been denied by medical aid. After phoning and having my calls cut twice, I got through to chronic meds department who on investigating told me that my chronic meds were not denied and would receive tomorrow or monday. Why would they send me an email claiming that medical Aid rejected my claim for chronic meds. My stress levels this morning hit the ceiling as especially my meds for emphysema?? I have had many such instances with this pharmacy in the time I have been with them and have decided to not use them in the future. They are the most *********** pharmacy I have ever had to deal with.
Helpful (0)
Replies (2)0
Replies (2)Pharmacy Direct (Centurion)'s replyOfficial
25 Jan 2024, 12:35Dear member
Thank you for bringing the matter to our attention.
The manager will be in contact with you shortly to resolve your complaint.
Kind regards
Pharmacy Direct Team
Thank you for bringing the matter to our attention.
The manager will be in contact with you shortly to resolve your complaint.
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply25 Jan 2024, 12:35
Official
Dear member
Thank you for bringing the matter to our attention.
The manager will be in contact with you shortly to resolve your complaint.
Kind regards
Pharmacy Direct Team
Thank you for bringing the matter to our attention.
The manager will be in contact with you shortly to resolve your complaint.
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s replyOfficial
25 Jan 2024, 13:03Dear member
We can confirm a manager has been in contact with you and feedback has been provided to your complaint.
Kind regards
Pharmacy Direct Team
We can confirm a manager has been in contact with you and feedback has been provided to your complaint.
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply25 Jan 2024, 13:03
Official
Dear member
We can confirm a manager has been in contact with you and feedback has been provided to your complaint.
Kind regards
Pharmacy Direct Team
We can confirm a manager has been in contact with you and feedback has been provided to your complaint.
Kind regards
Pharmacy Direct Team
