LR
Lauren R

1 reviews | Active since Nov 2012

10 Jun 2021, 08:40

I'm not sure what to call you anymore because useless, pathetic is an understatement

If I could give you a 0 I would. Last month I complained about my meds being late you said it was a dispatch problem. What's the problem now because my meds are late again. You send me an sms on Monday to say it will be delivered within 24-48hrs, we'll it's 72hrs now and I'm still waiting.

0
Replies (4)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply10 Jun 2021, 12:39
Official
Dear Member

Thank you for bringing the matter to our attention.

The manager will be in contact with you shortly in order to resolve your complaint.

Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply11 Jun 2021, 11:35
Official
Dear Member

We can confirm that the manager has been in contact with you and feedback has been provided to your complaint. 

The medication has been delivered successfully 10/06/2021

Kind regards
Pharmacy Direct Team
LR
Lauren R's update11 Jun 2021, 12:22
Reviewer Update
Why are you giving false updates and saying tge manager was in contact with me?
LR
Lauren R's update11 Jun 2021, 12:24
Reviewer Update
You also seem not to get the fact that it's not about you delivering the meds but rather that it's always late.