BO
Barbara O

1 reviews | Active since Apr 2017

14 Apr 2020, 20:28

I hate this!

Along with Bonitas, who insist on forcing clients to use them for medication deliveries, they have made my life hell. I am on chronic medication for Bipolar Disorder. They never deliver medication on time, and when they do they leave out the most important medication.

Once again, a suicidal woman is left to try and cope without proper medication. My medication works, and if I skip one day I become very sick to a point where I would rather die.

With the current pandemic and lock down I am already not in a good place, even though I am taking medication.

Please explain to me, how this happens? I cannot cope with this much stress. And I do not have the money to be admitted right now. And my medical aid won't pay for it anyway.

I really need someone at Pharmacy Direct to care.

0
Replies (3)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply15 Apr 2020, 08:05
Official
Dear Member

Thank you for bringing the matter to our attention.

The manager will be in contact with you shortly in order to resolve.

Kind regards
Pharmacy Direct Team

Best regards,

Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply16 Apr 2020, 15:09
Official
Dear Member

We can confirm that the manager has been in contact with you and feedback has been provided to your complaint. 

Your medication has been delivered. 

Kind regards 
Pharmacy Direct team

Best regards,

BO
Barbara O's update16 Apr 2020, 15:12
Reviewer Update
Thank you. Medication was received.