NR
Nicole R

1 reviews | Active since Mar 2009

11 Jun 2026, 06:33

I dealt with Kagiso Kyei and she assisted me so much as my medical aid has changed administrators and they were having teething problems and not approving payment for a chronic med that they always have in the past

I dealt with Kagiso Kyei and she assisted me so much as my medical aid has changed administrators and they were having teething problems and not approving payment for a chronic med that they always have in the past. She liaised with my broker and medical aid and gave me regular updates. Eventually she had my meds delivered before approval from medical aid as I was running out. This is really going above and beyond and she is just so professional and kind and a pleasure to deal with. Thank you Kagiso and Pharmacy Direct for going the extra mile!

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Replies (1)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply11 Jun 2026, 08:08
Official
Dear Member, 
 
It warms our heart to hear your positive feedback! Thank you, and rest assured that we’ll always try our best to exceed your expectations.  
 
 Kind regards 
 
 Pharmacy Direct Team