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kholfelo N

1 reviews | Active since Dec 2014

28 Apr 2021, 16:02

I AM DEFEATED

I just received a call from your driver saying he is at the gate. I have requested numerous times to please be contacted prior to delivery being made. He had to turn back because no one is home.

How hard is it for dispatch or the drivers to call to check availability? This is my 3rd complaint and it is really really getting annoying. Pharmacy Direct needs to look at a different way of handling deliveries because the current one is not working. AND PLEASE DO NOT TELL ME ABOUT YOUR SMS THAT YOU SEND AND SAY DELIVERY WILL TAKE PLACE 24-48 HOURS BECAUSE THAT DOES NOT WORK EITHER, AS THEY EITHER ARRIVE AFTER 72HOURS OR NEVER. JUST BEACUSE I AM ON MEDICATION IT DOES NOT MEAN I AM BOUND IN MY HOUSE ALL DAY EVERY DAY.

0
Replies (2)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply28 Apr 2021, 16:40
Official
Dear Member
 
 We have received your enquiry, and a Fund Account Manager will contact you shortly regarding this matter.
 
 Thank you kindly
 Pharmacy Direct Team

Best regards,

Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply29 Apr 2021, 10:39
Official
Dear Member
 
 We can confirm that the manager has been in contact with you and alternative delivery arrangement has been arranged.

  Kind regards 
 Pharmacy Direct Team

Best regards,