LK
Llewellyn K

1 reviews | Active since Feb 2023

21 Feb 2023, 11:00

How to pay for service and do not get service

Worst service in the world.

They will ask you to have a credit on your account even if you have medical aid that will pay in full.

They don't deliver your medication at all. When if you ask for n refund/colse your account, you will need to give them a letter why you need your money back.

It has been 6 months that they have not delivered my medication after 2 phone calls every day. Now that I have asked for a refund they just don't answer the calls or emails or put you through to every single person working for the company.

FYI. if your doctor sends your scrip to Pharmacy Direct you can get it back to go to a different pharmacy.

0
Replies (1)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply22 Feb 2023, 08:08
Official
Dear Member

We have escalated your query to a manager, they will contact you shortly.

Kind Regards
Pharmacy Direct Team