NS
Naadiya S
1 reviews | Active since May 2019
12 Jul 2021, 08:52
Horrific Service
I am very disappointed with my recent encounter with Pharmacy Direct. Firstly I have to continuously remind them that I need a new box of my medication. Secondly even when you chat to them on the Whatsapp group they show little to no interest. I have now not taken my medication for 3 straight days due to their lack of interest. Once this script is up I will NEVER use them again.
Helpful (0)
Replies (4)0
Replies (4)
Pharmacy Direct (Centurion)'s replyOfficial
12 Jul 2021, 11:51Dear Member
We have received your enquiry, and a Fund Account Manager will contact you shortly regarding this matter.
Thank you kindly
Pharmacy Direct Team
We have received your enquiry, and a Fund Account Manager will contact you shortly regarding this matter.
Thank you kindly
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply12 Jul 2021, 11:51
Official
Dear Member
We have received your enquiry, and a Fund Account Manager will contact you shortly regarding this matter.
Thank you kindly
Pharmacy Direct Team
We have received your enquiry, and a Fund Account Manager will contact you shortly regarding this matter.
Thank you kindly
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s replyOfficial
12 Jul 2021, 12:47Dear Member
We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.
Urgent delivery of medication has been arranged.
Kind regards
Pharmacy Direct Team
We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.
Urgent delivery of medication has been arranged.
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply12 Jul 2021, 12:47
Official
Dear Member
We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.
Urgent delivery of medication has been arranged.
Kind regards
Pharmacy Direct Team
We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.
Urgent delivery of medication has been arranged.
Kind regards
Pharmacy Direct Team
NS
Naadiya S's updateReviewer Update
14 Jul 2021, 12:20I am trying to be considerate due to the current protest action in KZN. I have now gone 5 days without taking my medication. Had the consultants from Pharmacy Direct responded with immediate effect regarding my medication - which I did speak to them about from last week TUESDAY - I would not be in this predicament
NS
Naadiya S's update14 Jul 2021, 12:20
Reviewer Update
I am trying to be considerate due to the current protest action in KZN. I have now gone 5 days without taking my medication. Had the consultants from Pharmacy Direct responded with immediate effect regarding my medication - which I did speak to them about from last week TUESDAY - I would not be in this predicament
Pharmacy Direct (Centurion)'s replyOfficial
14 Jul 2021, 13:29Dear Member
Thank you for bringing the matter to our attention.
The manager will be in contact with you in order to resolve.
Kind regards
Pharmacy Direct Team
Thank you for bringing the matter to our attention.
The manager will be in contact with you in order to resolve.
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply14 Jul 2021, 13:29
Official
Dear Member
Thank you for bringing the matter to our attention.
The manager will be in contact with you in order to resolve.
Kind regards
Pharmacy Direct Team
Thank you for bringing the matter to our attention.
The manager will be in contact with you in order to resolve.
Kind regards
Pharmacy Direct Team