KM
Khomotso M

1 reviews | Active since Apr 2022

24 Apr 2022, 20:21

Horrible service by Pharmacy Direct

My script was received by pharmacy direct on the 15th of March 2022, and I was advised my medication went out on the 23rd of March, but no delivery as yet 😢. Every time I phone or whatsapp I'm told my medication will be delivered on the day but nothing happens. Pharmacy Direct is the worst 😏 they have zero care for their clients and all their agents do is lie all the time...

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Replies (2)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply25 Apr 2022, 08:58
Official
 Dear Member
 
 Thank you for bringing the matter to our attention.
 
 The manager will be in contact with you to resolve your complaint.
 
 Kind regards
 Pharmacy Direct Team 
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply25 Apr 2022, 11:16
Official
 Dear Member
 
 We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.
 
 Kind regards
 Pharmacy Direct Team