MS
Morrie S
1 reviews | Active since Dec 2011
10 Oct 2020, 09:05
Horrible service and incompetence
I'm a new member to Bonitas and Pharmacy Direct is one of the suppliers I need to use to get my Asthma chronic medication! I’ve been waiting for 7 days for my Asthma meds which I need to use every day. They submitted the clam on day 1 and I'm sure Bonita paid for it already!
I just want to know if Bonitas is ok with their members not receiving their medication, do you want to rather pay for my hospitalisation cause that is the end result of not using my meds every day?
I'm disappointed that Bonitas would recommend a supplier like that! Pharmacy Direct takes incompetency to a new level!
Helpful (0)
Replies (2)0
Replies (2)
Pharmacy Direct (Centurion)'s replyOfficial
12 Oct 2020, 08:56Dear Member
Thank you for bringing the matter to our attention.
The manager will be in contact with you shortly in order to resolve.
Kind regards
Pharmacy Direct team.
Thank you for bringing the matter to our attention.
The manager will be in contact with you shortly in order to resolve.
Kind regards
Pharmacy Direct team.
Pharmacy Direct (Centurion)'s reply12 Oct 2020, 08:56
Official
Dear Member
Thank you for bringing the matter to our attention.
The manager will be in contact with you shortly in order to resolve.
Kind regards
Pharmacy Direct team.
Thank you for bringing the matter to our attention.
The manager will be in contact with you shortly in order to resolve.
Kind regards
Pharmacy Direct team.
Pharmacy Direct (Centurion)'s replyOfficial
12 Oct 2020, 12:33Dear Member
We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.
The medication has been delivered this morning. Please remember to update your delivery address at www.pharmacydirect.co.za in advance to avoid delivery delays.
Kind regards
Pharmacy Direct Team
We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.
The medication has been delivered this morning. Please remember to update your delivery address at www.pharmacydirect.co.za in advance to avoid delivery delays.
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply12 Oct 2020, 12:33
Official
Dear Member
We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.
The medication has been delivered this morning. Please remember to update your delivery address at www.pharmacydirect.co.za in advance to avoid delivery delays.
Kind regards
Pharmacy Direct Team
We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.
The medication has been delivered this morning. Please remember to update your delivery address at www.pharmacydirect.co.za in advance to avoid delivery delays.
Kind regards
Pharmacy Direct Team