EJ
Etienne J

1 reviews | Active since Jun 2016

09 Jan 2023, 11:44

Handed over and never recieved any invoices or phonecalls...

On Friday I was handed over to debt collectors. I have never even recieved an invoice nor did Pharmacy Direct call me to let me know there are outstanding fees. Thanks for that! Appreciated!

0
Replies (10)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply09 Jan 2023, 12:27
Official
Dear member,


 


Thank you for bringing the matter to our attention.


 


The manager will be in contact with you shortly to resolve your complaint.


 


Kind regards


Pharmacy Direct Team

EJ
Etienne J's update11 Jan 2023, 07:50
Reviewer Update
Hi,
It is 2 days later and I have not had any of your managers contacting me to resolve this matter.
Regards.
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply11 Jan 2023, 08:12
Official
Dear Member

A follow up request has been sent to the finance team to contact you.

Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply16 Jan 2023, 09:33
Official
Dear Member

According to information, the finance team tried to contact you x2 11/01/2023 but you were not reachable.

Please advise?

Kind regards
Pharmacy Direct Team
EJ
Etienne J's update17 Jan 2023, 10:33
Reviewer Update
Please give me their contact information so I can get in touch with them? I have nothing on my side that anyone tried to get hold of me. Thanks!
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply17 Jan 2023, 10:42
Official
Dear Member

Thank you for your feedback.

The contact details are ***.

We will also ask the finance team to get in touch again.

Kind regards
Pharmacy Direct Team
EJ
Etienne J's update17 Jan 2023, 10:54
Reviewer Update
I cant see the number, hello peter replaces the number with stars unfortunately
can you please mail me on my gmail account? please ask them if they have it?
EJ
Etienne J's update17 Jan 2023, 10:56
Reviewer Update
Etienne.Jordaan99 and the rest of the gmail account you should know. I'd rather not type it as then hello peter may put stars in
dont forget the 'dot' in that email address between the name and surname ;)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply17 Jan 2023, 11:10
Official
Thank you Sir.

We have emailed the details.

Kind regards
Pharmacy Direct Team
EJ
Etienne J's update17 Jan 2023, 12:03
Reviewer Update
Got it thanks, will try again bit later, their line is engaged.