Good morning my name is Eddie De Souza ID number *** ***

Good morning my name is Eddie De Souza ID number *** ***. I called in this AM wanting to know about my chronic medication. I was told by the consultant I owe over 120 days and everything is cancelled. The last meds they sent was is in March 2025. My medical aid had been suspended and the meds were not sent. I understand The suspension had been lifted and I did advise them via email that the suspension is lifted. To date no response. I called and ask to be put through to the financial department and held on for a longtime until the call was cut. I called again and spoke to Thato who told me the that IT is working on the phone lines. I want to know if Bonitas pay for my chronic medication why am I told everything is cancelled. Yes I personally owe them money not Bonitas. I hope they understand what i am rendering to as I await some One from finance to call me on ***. Section 27 I will inform. Please guys let's work together man