SK
Sonja K

1 reviews | Active since Dec 2021

03 Jan 2022, 12:52

Extremely Poor Service provider

I wish I could rate them no stars. These people simply does not care about their patients health. They make false promises that they do not keep. Your package is always marked as urgent only to arrive a week later with you going several days without your medication. What if one of their clients die because of their don't care attitude? Who will be held accountable?

0
Replies (3)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply03 Jan 2022, 13:54
Official
 Dear Member
 
 Thank you for bringing the matter to our attention.
 
 The manager will be in contact with you to resolve your complaint.
 
 Kind regards
 Pharmacy Direct Team   
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply04 Jan 2022, 13:48
Official
Dear Member
 
 We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.
 
 Kind regards
 Pharmacy Direct Team 
SK
Sonja K's update04 Jan 2022, 14:08
Reviewer Update
I spoke to someone and was once again promised that they would monitor my prescription and deliveries. This is exactly the same promise that was made the first time that I complained and three prescriptions later and it is still not being monitored. Empty promises and lies as always. I did not expect anything else.