UR
Urvendra R

1 reviews | Active since Oct 2011

07 Nov 2022, 10:52

Extremely Poor Service

Pathetic service as always. Need to call every month to have my chronic meds delivered which is always late in any case. I needed my meds urgently and I'm recovering from a stroke and haven't taken meds since yesterday...***...is it all about making money with them and not forgetting their *********** staff

0
Replies (6)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply07 Nov 2022, 11:28
Official
Dear Member

Thank you for bringing the matter to our attention.

The manager will be in contact with you to resolve your complaint.

Kind regards
Pharmacy Direct Team
UR
Urvendra R's update07 Nov 2022, 11:31
Reviewer Update
So whilst I wait for someone to call me, should I just lay back whilst your *********** staff have no clue what they do. I'm unwell and you guys really don't care ....
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply07 Nov 2022, 11:48
Official
Dear Member

We can confirm that the manager will make the necessary arrangements for the urgent delivery of your medication.

Kind regards
Pharmacy Direct Team
UR
Urvendra R's update07 Nov 2022, 12:31
Reviewer Update
What time???. This is not the 1st time I had no meds for a day or 2. Honestly don't trust you guys
UR
Urvendra R's update07 Nov 2022, 12:32
Reviewer Update
I'm waiting
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply08 Nov 2022, 14:01
Official
Dear Member

We can confirm that the manager was in contact with you and feedback was provided to your complaint.

Delivery was completed yesterday.

Kind regards
Pharmacy Direct Team