Exceptionally bad service - Explore other options for your chronic medication

<p>I have on a number of occasions, over the past few months, attempted to telephonically contact Pharmacy Direct, sometimes trying many tens of times over a number of days. All you get is an answering service which promises to call you back upon leaving your contact details, they never call you back. I will be without my chronic medication in a few days. Imagine what patients with life supporting medication have to endure. One cannot complain to management as you cannot get through and sending an e-mail is of little use especially if, as in my case, the matter is extremely urgent.</p>