ND
Norman D

1 reviews | Active since Jul 2011

08 Mar 2023, 12:56

******ess

Good Day,

Trust this email finds you well

I noticed that my chronic medication was going to run out and I immediately called Pharmacy Direct.

I was assured that the manager will call me and I was also promised that medication will be delivered on Monday. I have not received the medication to date. My immune system has now been compromised by Pharmacy Direct for not delivering my medication on time.

Regards, Norman Dilley ***

0
Replies (2)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply08 Mar 2023, 15:50
Official
Dear member,


 


Thank you for bringing the matter to our attention.


 


The manager will be in contact with you shortly to resolve your complaint.


 


Kind regards


Pharmacy Direct Team

Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply16 Mar 2023, 10:36
Official
Dear Member 

We can confirm a manager has been in contact with you and has provided feedback to your query.  We apologies for not delivering on your expectations this time. Rest assured we’ll try our best to fix it! 

Kind regards
Pharmacy Direct Team