vM
victor M

1 reviews | Active since Sept 2016

09 Jun 2020, 10:16

DONE

EVERY YEAR I EXPERIENCE A LOT OF DISAPPOINTMENTS WITH PHARMACY DIRECTS , DROPPING THE BALL, HAVING TO RUN AFTER THEM , WHILE THEY HAVE BEEN PAID. I AM SO SICK AND TIRED OF THEIR APOLOGIES, PROMISING TO DO IT BETTER, IT WILL NEVER HAPPEN AGAIN......PUTTING MY LIFE AT RISK AND THINKING THAT SAYING I AM SORRY IT WONT HAPPEN AGAIN WILL PAY FOR THE CONSEQUENCES.......I HAVE BEEN WAITING FOR THE DELIVERY OF MY MEDICATION BEFORE LOCKDOWN, An SMS that they decided to send me.......STILL HAD TO RUN AFTER THEM... I HAD TO PAY FOR DOCTORS ON MY OWN POCKET BECAUSE OF WHAT THEY HAVE DONE TO ME. THEY DO NOT CARE..I HAVE SEEN THIS TIME AND TIME AGAIN. .........ALL I WANT FROM YOU IS TO COMPENSATE ME FOR THIS INCONVENIENCE ..I AM DONE...

0
Replies (4)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply09 Jun 2020, 10:28
Official
Dear Member

Thank you for your enquiry received.  A Fund Manager will contact you shortly to resolve the matter.

Kind Regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply09 Jun 2020, 15:34
Official
Dear Member
 
 We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.
 
 Your medication had already been delivered.
 
 Kind regards
 Pharmacy Direct Team
 
 
vM
victor M's update15 Jun 2020, 12:22
Reviewer Update
what has been resolved in all of this ? you are pushing my buttons, i requested to speak to a superior, did i gt that ? NO....... you guys have time for games i see....
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply15 Jun 2020, 13:07
Official
Dear Member

Thank you for bringing the matter to our attention. The matter has been escalated to Senior manager to contact you.

Kind regards
Pharmacy Direct Team