TD
Tabo D

1 reviews | Active since Dec 2017

25 Oct 2021, 11:43

Dishonesty by Pharmacy Direct

I have been very unhappy with Pharmacy Direct for a long time now. These guys claim medication from the medical aid but sit with it for days before they decide to deliver, forcing me to sit without medication for days on end. The claimed my medication on 20/10/2021 and when I called them today (25/10/2021) they tell me to wait further 48hours. In the meantime I can't get medication from the pharmacy unless I pay cash. Tabo Dlabantu ***

0
Replies (2)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply25 Oct 2021, 11:59
Official
Dear Member
 
 Thank you for bringing the matter to our attention.
 
 The manager will be in contact with you to resolve your complaint.
 
 Kind regards
 Pharmacy Direct Team
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply27 Oct 2021, 12:44
Official
 Dear Member
 
 We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.
 
 Kind regards
 Pharmacy Direct Team