DISGUSTING SERVICE FROM PHARMACY DIRECT

I can't believe that they are so careless or disinterested in delivering people's chronic medication. My Mother of 91 medication runs out today, I got hold of them last week and asked why they hadn't delivered my Mother's medication. I never really got an answer except to say they will make sure it is sent out urgently. Today I phone and they say no it is still in the pharmacy and they will put an urgent notice out.

They don't care that her medication is now finished, what is wrong with companies these days.

Then you can't get hold of anyone higher up to try and get them involved as you are blocked by the call centre.

Really most frustrating and I am actually doing to get my Mother's medication from Click's in future.