Disgusting service and no delivery of medication

I have been with pharmacy direct since January and NOT 1 month has my medication been delivered on time, but this month is particularly the worst, it's a whole week late. Do you care at all about the consequences of people not taking their chronic meds?! I've spoken to Mathew the pharmacist, who is rude on top of it all, I've spoken to the management team, Rowenda, Zanele, Jackie from dispatch, and NOT 1 person can help, they keep promising to call me back and promise that the medication will arrive before COB, and nothing! Yet the funds have already been billed to my medical aid? How cheeky!!

I am going to cancel my medical aid because I'm forced to use Pharmacy direct and I'm not prepared to deal with a company that is as *********** as this, it's shocking actually!

There are so many people affected by loss of employment during this turbulent time, and then you have people employed by pharmacy direct that are lucky to have jobs, but the level of incompetence is ridiculous, why dont you do society a favour and resign, and allow competent people to take over?!

People, word of advice that I wish I had listened to, STAY AWAY FROM USING PHARMACY DIRECT!