BV
Bernice V
1 reviews | Active since Jun 2024
07 Jun 2024, 12:27
Disgusting Service
Disgusting lack of service. Forced to use them or pay ridiculous levies if we use other pharmacies. Chronic medication promised to be delivered at the start of each month, this month no medication arrived, when main member phoned to enquire he was given the run around. It actually had not been loaded or scheduled for delivery. Then he was promised it would be delivered yesterday 6th June, it was not delivered. Followed up today and told it's with the courier - no indication of when it's going to be delivered. These are CHRONIC MEDICATIONS - there should be no break in taking them!
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Replies (2)0
Replies (2)Pharmacy Direct (Centurion)'s replyOfficial
07 Jun 2024, 14:41Dear Member,
Thank you for bringing the matter to our attention.
We are unable to locate your profile.
Kindly provide us with your profile or medical aid number?
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply07 Jun 2024, 14:41
Official
Dear Member,
Thank you for bringing the matter to our attention.
We are unable to locate your profile.
Kindly provide us with your profile or medical aid number?
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s replyOfficial
07 Jun 2024, 16:23Dear member
Thank you for bringing the matter to our attention.
The manager will be in contact with you shortly to resolve your complaint.
Kind regards
Pharmacy Direct Team
Thank you for bringing the matter to our attention.
The manager will be in contact with you shortly to resolve your complaint.
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply07 Jun 2024, 16:23
Official
Dear member
Thank you for bringing the matter to our attention.
The manager will be in contact with you shortly to resolve your complaint.
Kind regards
Pharmacy Direct Team
Thank you for bringing the matter to our attention.
The manager will be in contact with you shortly to resolve your complaint.
Kind regards
Pharmacy Direct Team
