Disgusting inhumane service

I'm once again frustrated with Pharnacy Direct I have attempted to call on Wednesday the gentleman on the other side was extremely rude and not helpful at all. I asked to speak to a manager and was then cut off I made payment on Monday on the 23rd as I always do and in the mail mentioned that I have enough meds left for one day. These are chronic meds I cannot go without I asked when I'll be getting the meds and he said possibly tomorrow I cannot wait that long was my response and I was then told sorry but that's the best he can do. I called back later as the phone was put down in my ear and a lady said that there was no record of me speaking to anyone and she sees the payment has only now been allocated. I once again reiterated the importance of me getting my neds and that if I had gone to any other pharmacy I would have it by now but already paid them so now have to wait. She said that she had placed an urgent on the meds for me and they will still try and deliver on Wednesday. I contacted them again on Thursday morning to confirm that I will receive my meds today and was told that they put an urgent on it and I will get it soon. It is now 19h15 on Thursday night. Day 3 without my chronic meds to regulate my sugar and assist with anxiety and depression. I haven't slept and am extremely anxious This is not the first time either as I was contacted by a manager the last time who promised to move my profile to her so she can make sure I get my meds on time. Well we will see what Friday brings or if I will be without meds the weekend and what will happen if for some reason a medical emergency happens due to negligence