Disappointing Service

It's my first time using their service, and I am sorely disappointed. More than half of my daughter's chronic medication was not delivered. I was called yesterday regarding one of the medication and we were able to sort it out. The lady I spoke to confirmed that everything else is in order and the medication will be delivered today. Today my mom informs me that not all the medication was delivered (more than half actually wasn't delivered). I call them and I am told the lady that processed my daughter's script has knocked off and her phone is off. I ask the lady what the alternative is because this is for a CHRONIC ILLNESS; my daughter needs the medication, and she told me they can't help me and it's Friday people have knocked off. I asked her who do we call in this emergency?' and she said they don't have an 'emergency contact'. How? When you are dealing with people's lives. She told me they can only help me on Monday. My daughter will spend the weekend without medication because there is nothing they can do, tells me to go to another pharmacy. I ask her if she had seen the kind of medication my daughter uses; her response was I am now asking questions she cannot answer.. I am so mad right now. Such a total ****-up.