NC
Naledi C

1 reviews | Active since Jul 2017

10 Aug 2021, 13:39

Disappointed and livid

I am extremely livid with Pharmacy Direct again, to date no meds have been delivered to my home address yet it was said to be urgent. I am considering changing to another pharmacy as you are anything but reliable, actually pathetic::(:(:(

I hate following up with things that I have paid for, so if my meds are not delivered ASAP, I’m cancelling this whole nonsense. You are so useless to the core!!

I can’t live like this, you don’t care anything about people’s lives. You should consider closing your business completely and let people who know customer service do this. I have defaulted for 2 days not on my doing but because of lack of urgency on your part since 15th July.

Is this how you care for people using your services? Nothing reliable about Pharmacy Direct

0
Replies (2)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply10 Aug 2021, 13:54
Official
Dear Member

Thank you for bringing the matter to our attention.

The manager will be in contact with you in order to resolve your complaint.

Kind regards 
Pharmacy Direct Team
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply10 Aug 2021, 18:20
Official
Dear Member

We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.

Kind regards
Pharmacy Direct Team