LB
Lindiwe B

1 reviews | Active since Jan 2020

21 Jan 2020, 11:06

Disappointed

I have been calling pharmacy direct as from the 2nd of January regarding my baby's formular till today they have never delivered they keep on changing statements others r saying it takes 24yrs to 48hrs but nothing others r saying there is milk coming even though the medical aid paid for it somtyms they r even rude when i asked the guy called Webster to transfare the call to his manager he told me that they Wil call me i must wait for their call he dnt transfare me then the lady by the name of Nthabiseng just said there is nothing coming with a very rude voice

0
Replies (3)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply21 Jan 2020, 11:49
Official
Dear Member

Thank you for bringing the matter to our attention.

The manager will be in contact with you in order to resolve.

Kind regards
Pharmacy Direct Team. 
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply21 Jan 2020, 14:57
Official
Dear Member

We can confirm that the manager has been in contact with you and feedback has been provided to your complaint. Receipt of the medication has also been confirmed.

Kind regards
Pharmacy Direct Team


LB
Lindiwe B's update21 Jan 2020, 15:02
Reviewer Update
All Thnks to helloPeter i got everything i needed but did i really had to complain 1st b4 i get service from u ?? It's not on anyway Thnks