Digruntled

Ever since I acquired a new membership with Bonitas on November 2021,having lost membership on retirement in March 2021,bungled by gepf,I had to forgo my very important treatment for colon cancer.fortunately the chemo seems to have worked.,In August this year I managed to pluck my courage and used my new membership to acquire hpt meds.the doctor scripted the meds and to be supp**** by pharmacy direct.To my horror I was told I couldn't get the meds since my medical has expired.I had to enquire and give correct information pertaining to my affairs.I'm told they used the old medaid number,and I wonder where did they get it from cos I'm even using a new doctor who wouldn't know my troubles.they only responded to me after a whole week,me without medication.