Delivery problems
I am a member of Bonitas and I am forced to get my chronic medication from Pharmacy Direct. I have had prblems with medication delivery almost every month. In Oct my meds were to be delivered by around the 5TH. I only received it on the 24th. The reason given for the delay was that there was no one at home to receive the meds. Absolute *******. The drive kept on going to the wrong house to deliver. Whey has it taken some 20 days to resolve.
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Replies (2)Pharmacy Direct (Centurion)'s replyOfficial
25 Oct 2019, 11:33Dear member,
We confirm receipt of your complaint, a manager will be in contact shortly to assist you and provide you with feedback .
Kind regards
Pharmacy Direct
We confirm receipt of your complaint, a manager will be in contact shortly to assist you and provide you with feedback .
Kind regards
Pharmacy Direct
Pharmacy Direct (Centurion)'s reply25 Oct 2019, 11:33
Official
Dear member,
We confirm receipt of your complaint, a manager will be in contact shortly to assist you and provide you with feedback .
Kind regards
Pharmacy Direct
We confirm receipt of your complaint, a manager will be in contact shortly to assist you and provide you with feedback .
Kind regards
Pharmacy Direct
's updateReviewer Update
25 Oct 2019, 15:30If there is anyone else who has a similar problem please let me know what can we do get our own medication directly from our local pharmacy without paying the copayment of 40%. The Pharmacy Direct method is not working for me.
's update25 Oct 2019, 15:30
Reviewer Update
If there is anyone else who has a similar problem please let me know what can we do get our own medication directly from our local pharmacy without paying the copayment of 40%. The Pharmacy Direct method is not working for me.
