1 reviews | Active since May 2017

25 Oct 2019, 10:22

Delivery problems

I am a member of Bonitas and I am forced to get my chronic medication from Pharmacy Direct. I have had prblems with medication delivery almost every month. In Oct my meds were to be delivered by around the 5TH. I only received it on the 24th. The reason given for the delay was that there was no one at home to receive the meds. Absolute *******. The drive kept on going to the wrong house to deliver. Whey has it taken some 20 days to resolve.

0
Replies (2)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply25 Oct 2019, 11:33
Official
Dear member, 

We confirm receipt of your complaint, a manager will be in contact shortly to assist you and provide you with feedback . 

Kind regards

Pharmacy Direct 
's update25 Oct 2019, 15:30
Reviewer Update
If there is anyone else who has a similar problem please let me know what can we do get our own medication directly from our local pharmacy without paying the copayment of 40%. The Pharmacy Direct method is not working for me.