1 reviews | Active since Aug 2014
********* and ***********
(ZERO rating!) I am now forced by my medical aid to obtain critical chronic medication from Pharmacy Direct. I was contacted by them and I emailed all my prescriptions to them as per their request on 2 February 2021. I received an email stating that my prescriptions are being processed on 4 February 2021. On 5 February 2021 I wrote an email requesting an ETA for delivery as my chronic medicines must be taken daily without interruption. I have still not received any response! On 10 February 2021 I phoned them to enquire about the issue. I was told that my prescriptions have been processed and that they will be delivered the next day or at the latest on Friday 12 February. Today 15 February I phoned them again because I have not received anything yet - Now the Call Centre claims that nothing has been processed. Both Fedhealth and Pharmacy Direct are blatantly lying and *********.
We have received your enquiry, and a Fund Account Manager will contact you shortly regarding this matter.
Thank you kindly
Pharmacy Direct Team
We have received your enquiry, and a Fund Account Manager will contact you shortly regarding this matter.
Thank you kindly
Pharmacy Direct Team
The Fund Account Manager was in contact with you and urgent delivery arranged as per discussion
Kind Regards
Pharmacy Direct Team
The Fund Account Manager was in contact with you and urgent delivery arranged as per discussion
Kind Regards
Pharmacy Direct Team
We can confirm that the manager has been in contact with you today and the medication has been delivered.
Kind regards
Pharmacy Direct Team
We can confirm that the manager has been in contact with you today and the medication has been delivered.
Kind regards
Pharmacy Direct Team
